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1501 Views 1 Reply Latest reply: Sep 18, 2009 1:18 AM by cschmaehl-disabled RSS
swri Copper 10 posts since
May 15, 2008
Currently Being Moderated

Sep 17, 2009 1:50 PM

"License request failed for feature ISODRAW" messa

HI, When I try to open Isodraw with my wireless communication gear turned off or not even connected to a network, I get the following message: License request failed for feature ISODRAW Has anyone run into this before? How can I use the software and not be connected to a network or have a wireless communication established? thanks ken
  • Bronze 94 posts since
    Nov 16, 2007
    Currently Being Moderated
    Sep 18, 2009 1:18 AM (in response to swri)
    IsoDraw license request failure
    Hello Ken, your computer is equipped with different kinds of network connectors (NIC). When working with them, the order of the NICs may change in the registry and the license request may fail. When IsoDraw runs fine, open the registry and find the area where the NICs are listed. The one which is in the folder "1" is the one that needs to remain the "1". If the license request fails, this order might have changed. A correction of that order solves your problem. Indeed a bit technical, but necessary. If you struggle with that, a support representative would be more than happy to guide you through that procedure. Much success! Christian

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