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3125 Views 13 Replies Latest reply: Oct 28, 2011 7:54 AM by NeatMachine RSS
NeatMachine Copper 12 posts since
Dec 20, 2010
Currently Being Moderated

Oct 21, 2011 9:29 AM

Install problem with MathCAD 11

Hello MathCAD users,

 

I have MathCAD 11 and am having problems installing the program on newer computers having Windows XP Professional and Windows 7.  When installing, the installation wizard takes me through the normal setup routine and asks me for an earlier version for reference.  I also have MC 7 which is not installed but I input the requested product code and the install manager continues properly.  At the end of the install procedure, the program shows up as installed in my windows "All Programs" listing, but when I try to open, nothing happens.  That is, the program does not "launch."

 

Can anyone out there help resolve this?  Sincerely appreciate it!

Best regards,

Dave

  • FredKohlhepp Platinum 1,774 posts since
    Nov 28, 2006
    Currently Being Moderated
    Oct 21, 2011 9:48 AM (in response to NeatMachine)
    Re: Install problem with MathCAD 11

    Mathcad 11 requires a license file, specific to each computer to run.  Unless you are on a network and using Flex to check out licenses, you must get a license file from PTC.

  • VladimirN. Platinum 2,399 posts since
    Sep 26, 2010
    Currently Being Moderated
    Oct 22, 2011 1:27 AM (in response to NeatMachine)
    Re: Install problem with MathCAD 11

    David Guza wrote:

     

    ... At the end of the install procedure, the program shows up as installed in my windows "All Programs" listing, but when I try to open, nothing happens.  That is, the program does not "launch."...

    Hello!

     

    On what Windows OS it is installed Mathcad?

      • VladimirN. Platinum 2,399 posts since
        Sep 26, 2010
        Currently Being Moderated
        Oct 23, 2011 12:42 AM (in response to NeatMachine)
        Re: Install problem with MathCAD 11

        I've uploaded the following documents for version Mathcad 11 Enterprise Edition (see them, maybe they will be helpful):

        1. Installation and License Management Guide.

        2. Release Notes.

        here: http://communities.ptc.com/docs/DOC-2327

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