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4959 Views 31 Replies Latest reply: Oct 22, 2012 5:41 AM by DanMarotta RSS
DanMarotta Platinum 633 posts since
May 3, 2010
Currently Being Moderated

Feb 28, 2012 11:32 AM

Are you having issues uploading videos to the community?

Hello Members,

 

I have received a few messages regarding the upload a video feature on PlanetPTC.

  • "My video is caught in encoding limbo."
  • "Choosing Save Draft gives me an error message and does not save at all. I can only choose Publish or Cancel."
  • "Sometimes I recieve points for uploading videos and sometimes I don't. There doesn't seem to be a consistent pattern."

 

Is anyone else experiencing issues? Please let me know by replying here. Screen shots and detailed steps would be helpful in targeting and resolving the issue(s).

 

Thank you,

Dan

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