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4993 Views 31 Replies Latest reply: Oct 22, 2012 5:41 AM by DanMarotta RSS
DanMarotta Platinum 633 posts since
May 3, 2010
Currently Being Moderated

Feb 28, 2012 11:32 AM

Are you having issues uploading videos to the community?

Hello Members,


I have received a few messages regarding the upload a video feature on PlanetPTC.

  • "My video is caught in encoding limbo."
  • "Choosing Save Draft gives me an error message and does not save at all. I can only choose Publish or Cancel."
  • "Sometimes I recieve points for uploading videos and sometimes I don't. There doesn't seem to be a consistent pattern."


Is anyone else experiencing issues? Please let me know by replying here. Screen shots and detailed steps would be helpful in targeting and resolving the issue(s).


Thank you,


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