I recently downloaded my school's version of ProE to my laptop. When I start the program the main menu of proE is displayed but I have an warning message that reads:
Warning Message List
License Request failed for feature
C:\Program Files\Creo Elements\Pro Schools Edition\text\licensing\lisence.data (-2) Invalid license file syntax
When I click ok it just closes itself out and I am unable to use ProE. What am I doing wrong and how do I fix it?? thanks!
Try to contact with PTC's tech support by fill the form "PTC Academic Support Request Form", here:
The schools edition is a standalone edition and would not connect to any license server for a license. The issue you are having is related to the license file.
Can you send me the license file - C:\Program Files\Creo Elements\Pro Schools Edition\text\licensing\lisence.data?
My email address is firstname.lastname@example.org.
I have recently have not been able to start Creo2 Academic Version on my home computer it has been working fine up until this point.I now get a warning message box appearing on startup. Saying licence request failed for feature. I am not sure if this is the result of me changing to a different router and the installation different wireless card on the computer being used can you give me any help on this please.
Licenses last 2 years and you can request a new network product code for Creo 2 on the Academic Support web site here: On the form make sure you provide full details of the school plus the name and email address of the accredted teacher.